Enabling people to live secure, fulfilling and independent lives in their own homes.
Mission Statement and Strategic Objectives
Our Mission Statement (above) reflects our core business of providing affordable, modern and safe housing and support services mainly for older people.
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Our housing
We currently manage more than 5,000 properties throughout Scotland, offering rented, shared ownership, shared equity and fully owned housing.
Our sheltered housing features a daytime Sheltered Housing Manager, extra security features and emergency alarm systems. Very sheltered housing caters for more frail people through the provision of meals, additional communal areas and 24-hour staffing. Amenity housing is aimed at more active older people and offers the security of an emergency alarm system but without a Sheltered Housing Manager.
As well as housing for older people, we also provide some housing for families, often designed around a cul-de-sac or courtyards to provide a safer environment for children and pets.
All of our housing aims to meet the individual needs of people in a sensitive and dignified way, ensuring they can retain as much independence, privacy or company as they desire.
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Hanover Telecare
Hanover Telecare is a round-the-clock emergency alarm monitoring service with more than 30,000 connections.
Trained operators are on hand 24 hours a day to assist a range of users, with a wider range of needs.
Services to individuals include personal alarm pendants, bogus caller buttons, smoke and flood detectors and sophisticated movement detectors. For organisations Telecare offers lone worker monitoring, telemedicine, safety monitoring for potential domestic violence victims and out of hours property maintenance.
Telecare's services extend to individual tenants and homeowners, local authorities and other housing associations, as well as many of Hanover's own housing developments.
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McDonald Rooms Conference Centre
The McDonald Rooms is Hanover's flexible and affordable conference centre, designed to give you everything you need for a successful conference, meeting or training event.
The fully accessible facilities are located close to Edinburgh's city centre and include a state-of-the-art conference centre holding up to 100 people, separate meeting rooms and a dedicated IT Training Centre where you can hold your own bespoke courses or attend our in-house training events..
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History and Governance
Hanover in Scotland was formed as an independent organisation in 1979, 16 years after Hanover Housing Association was established in Egham, Surrey.
We are a non-profit making organisation, controlled by a Committee of Management whose members serve without remuneration. The day-to-day running of the organisation is undertaken by Chief Executive Helen Murdoch and her team of Directors and staff.
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We are registered as a charity with the Office of the Scottish Charity Regulator and registered as a housing association with the Scottish Housing Regulator.
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