"I know that if there is anything I need, they are always there to help me."

Hanover Telecare user






Telecare and Out of Hours services

24-hour alarm monitoring centres providing reassurance and peace of mind

We're one of the UK's largest non-profit providers of telecare and out of hours call monitoring services. Our flexible and modern facilities are based in two separate locations, creating seamless continuity and a much more robust service than similar organisations with one facility.


For organisations


We provide a range of bespoke solutions for local authorities, housing associations and other organisations, giving help, reassurance and peace of mind to more than 30,000 people in their homes.


  • Corporate telecare: Our flexible packages are perfect for organisations are of any size. Our reporting systems help you identify trends in changing care requirements. 


  • Out of Hours lets your organisation receive repairs calls 24 hours a day, 7 days a week. 


  • Lone worker support includes personalised risk assessments enabling the right solution for your own organisation.


Email businessenquiries@hsha.org.uk or call 0131 557 7465 to find out more.


For individuals


So many people can benefit from a telecare package in their homes.  If you're frail or disabled,  we can add a much needed extra level of security to help you retain your independence and remain at home for longer. Our packages don't cost the earth and are really easy to set up. Find out more about how our Telecare service works and how it could benefit you.


Email businessenquiries@hsha.org.uk or call 0131 557 7465 to find out more. 


Download our Hanover Telecare Annual Report >