Telecare | 06 September 2010 |
"We've always found the Hanover Telecare staff to be helpful, professional and highly efficient. On the one occasion we needed them they acted swiftly to contact the family."
- Hanover Telecare user
Telecare demonstrates our position at the forefront of smart and assistive technologies. Telecare offers all of the benefits of Lifeline with many addded optional features.
Telecare's services are provided to individuals as well as organisations, and nearly 2000 households are currently connected. It can be tailored to suit each user’s needs.
What extra features does Telecare offer?
Below are just some of the features of Telecare. However, this is just a small example. Contact us at the details below to find out what other features are available.
Bogus caller button: Fitted near a door, this discreet button can be used to call for assistance when a stranger requests entry.
Smoke detector: Potentially a life-saving device, the radio smoke detector provides protection by raising an alarm call to the Telecare Centre - even if you're not at home or aware of the smoke.
Bed/chair occupancy sensor: If you leave your chair or bed and do not return within a set time, this may mean that you need assistance and a call will be raised.
Flood detector: This unobtrusive radio sensor provides an early warning by alerting Hanover Telecare of potential flood situations.
PIR movemement detector: If no movement is detected (because you may have fallen) then an alarm will be raised. This can also be used as an intruder alarm.
Property exit sensor: Should you leave the house and not return within a set time, this may mean that you need assistance and a call will be raised.
How to contact our Telecare Centre
If you live in a Hanover property and you have a maintenance emergency, please pull your alarm cord or call the Repairs Reporting line on 0800 783 3615.
If you have any other type of emergency please use your alarm in the first instance. If this is not possible then please contact the Hanover Telecare emergency number on 0845 604 4686.
Hanover Telecare
95 McDonald Road
Edinburgh
EH7 4NS
Tel: 0131 557 7488
Fax: 0131 557 7489
Email the Telecare Centre.
Hanover Telecare Manager: Tina Piper
Click here for a map showing the location of the Telecare Centre.