Lone Worker Monitoring Service | 06 September 2010 |
"I've been with your organisation for five years and have never had any problems with the service."
- Hanover Telecare user
Stay safe:Anyone can be at risk... anywhere, any time. Workers, volunteers, people on home visits, people working on their own, in an office or with potentially dangerous machinery.
Stay happy:Let Hanover Telecare look after you and your colleagues 24 hours a day, 7 days a week.
How does it work?Many lone workers use Hanover Telecare's lone worker monitoring service when visiting potentially problematic households and travelling long distances.
If the worker hasn’t left a household by a pre-agreed time, an automatic alarm alerts Hanover Telecare who in turn let the relevant emergency service know. The support worker can also make emergency calls to Hanover Telecare at any time.
The service can be extended to cover workers who are travelling long distances. The worker calls in with expected times of arrival at certain places and Hanover Telecare monitor their progress.
How to contact our Telecare Centre
If you live in a Hanover property and you have a maintenance emergency, please pull your alarm cord or call the Repairs Reporting line on 0800 783 3615.
If you have any other type of emergency please use your alarm in the first instance. If this is not possible then please contact the Hanover Telecare emergency number on 0845 604 4686.
Hanover Telecare
95 McDonald Road
Edinburgh
EH7 4NS
Tel: 0131 557 7488
Fax: 0131 557 7489
Email the Telecare Centre.
Hanover Telecare Manager: Tina Piper
Click here for a map showing the location of the Telecare Centre.