Telemedicine | 06 September 2010 |
"I am a carer for my husband, and knowing that Telecare is just a phone call away takes the pressure off me. I know that there is help if I need it. I'm happy with the service and the staff are always polite. Thank you."
- Hanover Telecare user
Working with local health boards, Telemedicine monitors ‘vital signs’ in people’s own homes. It often means an early discharge for patients, or can sometimes replace a hospital visit completely. Telemedicine is an ideal service for rural and remote areas where there is no hospital nearby.
How it works:
- A healthcare professional refers a patient to Hanover Telecare, usually via telephone or fax.
- Hanover Telecare creates a unique electronic patient record.
- The healthcare professional inputs all necessary clinical information, instructions and escalation process into the patient's monitoring plan via a web browser and an intranet connection.
- Hanover Telecare delivers and installs the S21 monitor and teaches the patient (and carer if necessary) how to use it.
- The patient then takes their own clinical readings after which they send the readings over a telephone line to Hanover Telecare monitoring centre where it is downloaded into their plan.
- The healthcare professional accesses the patient's readings when required via a remote PC.
- Hanover Telecare acts upon any clinical exceptions and alerts that have been gathered during the monitoring period and carries out a predefined escalation process set by the healthcare professional.
What does the S21 monitor measure?
- Blood pressure
- Pulse rate (3 lead ECG)
- Breathing rate and amplitude
- Blood oxygen saturation level
- Temperature
- Spirometry
- Body Weight
- Glucometry
The flexibility of the S21 monitor makes it ideally suited to a wide range of clinical applications for patients wherever they may be - at home, in residential or nursing homes, prisons or in a remote location.
Some applications include:
- The post acute care of patients with Chronic Heart Failure and COPD
- Management of chronic diseases in both secondary and primary care.
- The diagnosis and management of Hypertension.
- Screening for Ischaemic Heart Disease.
- Arrhythmia diagnosis.
- Screening and diagnosis of Obstructive Sleep Apnoea.
- Titration of therapeutic devices.
- Management of preclampsia
- Healthcare screening for workplace employees.
How to contact our Telecare Centre
If you live in a Hanover property and you have a maintenance emergency, please pull your alarm cord or call the Repairs Reporting line on 0800 783 3615.
If you have any other type of emergency please use your alarm in the first instance. If this is not possible then please contact the Hanover Telecare emergency number on 0845 604 4686.
Hanover Telecare
95 McDonald Road
Edinburgh
EH7 4NS
Tel: 0131 557 7488
Fax: 0131 557 7489
Email the Telecare Centre.
Hanover Telecare Manager: Tina Piper
Click here for a map showing the location of the Telecare Centre.